About the founder:
Award-winning lawyer | Qualified Coach & CX professional | Highly regarded speaker | Law Society Advisory Committee | International Law Consultancy Network
"Welcome. Thank you for taking the time to find out more about me and how I can help your team. It's important that you find a Consultant who is the right fit for your firm, so please don't hesitate to reach out if you'd like to have a quick, no obligation, chat about your firms needs and get a feel for the way I work."
Strategic support for law firms that want confident lawyers, loyal clients and sustainable growth - without adding complexity or workload.
Emma works with law firms to strengthen commercial performance by developing the strategies, skills and behaviours that underpin successful legal practices.
As a former solicitor with 20 years’ experience in the legal industry, Emma understands law firms: the pressure on partners, the competing demands on fee earners, and the need for growth that is both profitable and sustainable. Her work is known for being practical and easy to implement, and focuses on aligning four strategic pillars - business development, client experience, profitable practice and people development - so that firms grow in a way that is coherent, commercially sound and achievable.
Emma brings a rare combination of credibility, perspective and commercial intelligence. She has practised as an employment lawyer, held non-fee-earning leadership roles, and is both a qualified coach and a certified customer experience professional. This allows her to work comfortably at both strategic and practical levels, offering insight that partners trust and development that lawyers genuinely engage with. Rather than introducing complexity, Emma helps firms sharpen what they already do well, address capability gaps, and build confident, commercially aware lawyers who deliver excellent client experiences and contribute meaningfully to firm performance.
Emma works with firms of all sizes and budgets, from small regional practices and high-growth boutiques to national independents and global firms, coaching lawyers across the UK and internationally on everything from building relationships, winning work and costs conversations to preventing burnout, fatigue and overwhelm cycles. She is a trusted adviser to leadership teams, a member of the Law Society Advisory Committee, a tutor on the Essential Skills for Practice Course, a member of the International Law Consultancy Network, and a regular speaker at leading industry conferences.
Get in touch for a no-obligation chat or, if you'd prefer, just some written information by email - no hard sell guaranteed!
Because sometimes it's hard to know where to start - this section will give you an idea of how other law firms are seeking support.
Group Coaching:
2 hours (in-house or online)
Interactive, practical group sessions that blend training, coaching, proven tools and implementation planning. Carefully designed to ensure your team build confidence, sharpen capability and turn ambition into action.
Training & Team Days:
2 hours (in-house or online)
Tailored, practical training that brings fresh perspectives on business development and client experience, integrating personal development tools to ensure fee earners leave feeling confident to apply their learning.
Stategy Sessions:
60-90 minutes (online)
Virtual coaching and consultancy sessions to help senior lawyers clarify priorities, sharpen initiatives and plan decisive action. Ideal for planning growth, reviewing services or building business development strategies.